OH! Dash warp.
I thought you were talking about Internet Provider.
There is a fix kit avalible through ford. Also, depending upon your interior color, some people just go to the junk yard and pick up a pre98 Defroster vent cover (the 99+ didnt have it), cut out the warped piece of dash, and use a couple of metal tapping screws to secure the new pre98 Dash piece.
Also, since you have a tan interior, you probably could get a tan dash from a 98 contour and just swap that out, however a dash swap isnt the easiest thing ever accomplished. The 98 contour had a slightly different dash setup which didnt allow for the defrost vent to warp like crazy, however the little bit above the gauge cluster still will warp a little bit, but it doesnt really look bad by any means.