Okay, I kinda thought that's what happened. 11 volts though at the batterry with the vehicle running is not good, you should have much higher voltage than that.... Double check your connections on the battery, make sure they are tight, do a visual inspection of your power and ground wires. Make sure they are in good shape. I'd find a place close to you that will test batteries for free, start tracking down what the problem is.... Sometimes a low voltage can be caused by a bad ground. For example, the other night we had an employee, whos car wouldn't start, and when she tried to start it it would set the alarm off. She had gone to Sears or something and they replaced her alternator and starter on her cavilier. My supervisor went and looked at it, someone had done a battery relocation, and had grounded to a painted area in the trunk. This in turn caused low voltage and for the systems to not function right. He went in and arc'd the ground to start it, pulled it around to our bay and re-did the ground, after that everything worked perfect. It sometimes just the littlest of things that can mess things up....