Guys, gather that info. Make your list. Copy those receipts. Save a few bucks & take the evidence to the press first - will cost you nothing to try it that way first. Nothing like a camera & microphone in the face to encourage a business to do the right thing.

Hell, if they're smart they'll play it for the positive PR value and be upbeat about the whole thing!!

If they refuse, then it will be time get a hired gun and have him sort it all out.

Must be that jumbly-wumbly thing happening again.