It's just all getting a bit too tiring. I really appreciate, and am grateful for these small companies that make things exclusively for our cars, because no one else will. But they seem to love to use that excuse for every delay, every missed deadline, etc.

Customer- "So what's the deal? Are the kits being shipped?"

Company- "No, I've been really busy lately, and haven't had the chance, and look, if it wasn't for us, you wouldn't even be able to get this kit" blah blah blah