Unfortunately it's not their customer service we have to deal with. As we're having these hoods privately manufactured for us, our company is the one that must do our best to make amends to you, the customer.

As Dev posted before, we're offering a discounted price (beyond that of the NECO group buy price) on our Carbon Fiber IMRC covers to anybody who has purchased a hood from us. I wish we could do more right now, but we can't until I re-negotiate with the manufacturer. We'll see what we can pull, whether it be a reduced cost on shipping or what have you, and we apologize for the wait that everyone has had to endure. We're more irritated than any of you by this as we hate to leave you guys waiting for a product.


2001 ATX V6 Dark Shadow Grey Merc Cougar(Sport Pkg, ABS, traction control and sunroof )