So does that mean it was directed at me?

JK

Again, we can't stress how sorry we are at the length of time this is taking, if it were up to us, we would have personally hand delivered every single one of these hoods several months ago, but outside circumstances have prevented that What we DO promise is that these will be finished as soon as possible, and that none of you will be dissapointed with your purchase

We have other projects in the works for the Contour/ Cougar/ Mystique that will be VERY cool... it will just take a little bit of patience since we are just emerging as a new company and so things take time