Well...

maybe he inadvertantly rests his foot on the brakes...
maybe he got a lemon pair of pads...
maybe he does mainly city driving with lots of stop/go...
maybe the rotors are warped form improper lug torque...
maybe he got a lemon pair of rotors...

The point is that every one of these points have been addressed in the archives. Lotsa useful and expert opinions, experiences, and facts.

Contact:

Anastazi Sarigiannis
Component Engineer
American Axle and Manufacturing
Tel (248) 844 6300
Fax (248) 299 6582
Pager (248) 323 2864
Sarigiannis, Anastazi [Anastazi.Sarigiannis@aam.com]

He can set you up with a quality pair of rotors and pads for the best rate going. And answer all your questions.