I had the same problem my blower was running on high for a long time then one day it just quit working. My connector was melted, I called the dealership and they wanted to charge me $29.00 for the connector. I decided to hit the savage yard I was very lucky I found a connector that was not damage. I took it off the car went to pay for it the lady that owned the salvage yard told me just take it no charge so I guess free beats $29.00.Installed the new connector blower operates on all three speeds. I'm glad the heat problem is fixed I must get the Tour ready for the winter and the snow. The Tour is our go to car in the snow the front wheel drive is awesome in the snow