Ok, so I just spent the weekend installing my new Kenwood KDC-MP532U, 4 new kenwood speakers, and a kenwood amp. Sweet. This is gonna sound awesome!

So I go to hook up my Zen micro (its a USB supported MP3 player...and this HU supposedly has USB capability....I mean that IS why I bought it). Anyways, get it plugged in, but the headunit is telling me 'No Device' So, I swapped out a different cord. Nope, that didnt help. Ahh, certainly its the firmware. So, I ran all the upgrades and thought it would definately work. It didnt. Still says 'No Device.' Yeah, whatever, no device my ass. The MP3 player is recognizing the fact that its plugged in because as soon as you switch the source to USB on the headunit, the mp3 player will poewr up and start charging.

So, I call Crutchfield and they want to send me a new one, which means I have to pull the other one out etc, etc. I seriously DOUBT thats the issue, I mean, whats the likelihood that this thing failed?

Anyone else care to throw in an opinion?