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Joined: Dec 2002
Posts: 2,069
Hard-core CEG'er
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Hard-core CEG'er
Joined: Dec 2002
Posts: 2,069 |
The engine is a Duratec if im not mistaken , that certainly has NOTHING to do with contours for sure.
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Joined: Apr 2003
Posts: 1,322
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Apr 2003
Posts: 1,322 |
Car salesman, who cares what they say?! They are not in the business because they are car enthusiasts, they work on commission. They under pressure to produce results. IMHO they don't care about cars or customers, they are concerned with the sale.
1999 Toreador Red SVT, DOB 4/22/99, 2005 Of 2760.
"Many posted questions are answered by farm boys"
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Joined: Feb 2003
Posts: 846
Veteran CEG\'er
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Veteran CEG\'er
Joined: Feb 2003
Posts: 846 |
Originally posted by Marky:
Car salesman, who cares what they say?! They are not in the business because they are car enthusiasts, they work on commission. They under pressure to produce results. IMHO they don't care about cars or customers, they are concerned with the sale.
Which is exactly the wrong thing to do if you want to sell to the majority of the public. If I feel as if I am not even a factor in the car buying process, and that the salesman only cares about my money, getting my money, and making his money, then my interest in that dealership is finished. I believe you have to show a little bit of respect and interest in your customer so gain a little bit of trust to help push the deal in the right direction. Just saying what you want and throwing your opinion left and right isn't going to produce very good results, given you are dealing with a customer who wants to feel comfortable when buying a new car.
I sure as hell wouldn't want to deal with that salesman after his comments on my current car. It just sounds downright rude the way it was said. You do have to be aggresive and think on your feet in sales (basically be crooked) but that is no excuse for personal comments to be made to the customer in a negative manner.
-Bishop
*Invisible Hero*
1999 SVT Contour/Amazon Green
Keep It Real.
Beware the fury of the silent man.
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Joined: Jun 2000
Posts: 2,580
Hard-core CEG'er
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Hard-core CEG'er
Joined: Jun 2000
Posts: 2,580 |
Not all of em are sharks, I met one at a local Carmax who actually was an car nut, and owned an Audi TT coupe.
I'll go back there when I need a car.
Still, Mazda dealers act as if they are so above Fords, but forget that Mazda is controlled by Dearborn. In fact there would be no Mazda 6 if it were not for FoMoCo.
2005 Nissan Sentra 1.8 SE, Code Red. '00 Tropic Green Ford Escort SE [Contour's little cousin]
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Joined: Aug 2002
Posts: 310
CEG\'er
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CEG\'er
Joined: Aug 2002
Posts: 310 |
That particular salesman was probably selling shoes before getting into the car sales business! Some salesmen don't even know much about the car they are driving. 
Captain Bart
1999 Black/Midnight Blue SVT #1949/2760
Built on 04/20/1999
Received on 05/07/1999
Sold on 08/03/2006
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Joined: May 2000
Posts: 2,127
Hard-core CEG'er
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Hard-core CEG'er
Joined: May 2000
Posts: 2,127 |
Doesn't really matter what he did before or how much he knows.
There is no valid reason for a salesperson to make stuff up, or to insult the horse you rode in on.
Like I said, take the 15 minutes to write a polite letter and mail two copies, one to the GM and/or Sales Manager, and a "courtesy copy" to the salesguy explaining that you don't expect him to know everything, but you DO expect that everything he tells you is 100% true and accurate.
Close with you don't really appreciate being insulted about the car you drove to the dealership.
Tell him it makes you suspicious when the guy spends time running down your car when he should be selling the new car. It makes you wonder if he's trying to hide something about the new car by changing the subject to cutting down the trade.
TB
"Seems like our society is more interested in turning each successive generation into cookie-cutter wankers than anything else." -- Jato 8/24/2004
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Joined: Sep 2002
Posts: 231
CEG\'er
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CEG\'er
Joined: Sep 2002
Posts: 231 |
Like someone pointed out above, alot of salesmen (NOT ALL) have no idea what they are selling. Some will even sink so far to trash other nameplates (i.e. a VW salesman comparing a Jetta to a 3 Series), assuming you are gullable enough to believe their load of bull. Then again it works on about 80% of the people that step foot in showrooms because most people are too lazy to do their homework and rely on useless facts from Consumer Reports not to mention the whole thought of a car to get from point A to B  end rant
'04 Bright Red Ranger
FX4 ~ S/C 4X4
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Joined: May 2000
Posts: 2,127
Hard-core CEG'er
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Hard-core CEG'er
Joined: May 2000
Posts: 2,127 |
Originally posted by 2&1/2:
Like someone pointed out above, alot of salesmen (NOT ALL) have no idea what they are selling. Some will even sink so far to trash other nameplates (i.e. a VW salesman comparing a Jetta to a 3 Series), assuming you are gullable enough to believe their load of bull.
Then again it works on about 80% of the people that step foot in showrooms because most people are too lazy to do their homework and rely on useless facts from Consumer Reports not to mention the whole thought of a car to get from point A to B
end rant
I acknowledged that, several times in this thread. However, there is no excuse for someone making stuff up that they don't know.
I'm pretty sure there is product documentation, other experts to contact etc.
Heck, I'd accept an I don't know, you want me to find out long before I would accept some off the cuff, BS answer the guy made up.
But you are right, the majority of folks don't have the skills to tell when someone is making this stuff up.
They just care about the lowest price.
Funny though, if they can't tell when the guy is BS'ing about the product, how are they going to find the BS in the deal?
TB
"Seems like our society is more interested in turning each successive generation into cookie-cutter wankers than anything else." -- Jato 8/24/2004
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Joined: Oct 2000
Posts: 4,149
Hard-core CEG'er
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Hard-core CEG'er
Joined: Oct 2000
Posts: 4,149 |
Originally posted by 2&1/2:
useless facts from Consumer Reports
THANK GOD there are more people out there sharing this opinion! I would so LOVE to have a job that exposed this shady organization to the naive public. 
-- 1999 SVT #220 --
In retrospect, it was all downhill from here. RIP, CEG.
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Joined: Mar 2003
Posts: 7,117
Hard-core CEG'er
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Hard-core CEG'er
Joined: Mar 2003
Posts: 7,117 |
Originally posted by Peach:
I sure as hell wouldn't want to deal with that salesman after his comments on my current car. It just sounds downright rude the way it was said. You do have to be aggresive and think on your feet in sales (basically be crooked) but that is no excuse for personal comments to be made to the customer in a negative manner.
He was rude. There are much better ways to sell & make money - I know since I worked my way through college as a wine salesman. The "my cars are great, everything else is crap" attitude will cost this bozo money, and it should.
Like most people, you went into the dealership because you were interested in the cars there. He should know that you bought your 'Tour because it had virtues that you valued & should not have bad mouthed it. People hate to hear bad things about their judgements concerning anything - especially such major investments as a car.
Selling is easy, just find out what the person wants in a car. Find out what their plans are in the future to be sure the car will continue to fulfill their needs. Then show them what they wanted, followed by a suggestion of what else may fit them - perhaps fit better. I love choices, don't you?
Must be that jumbly-wumbly thing happening again.
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