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Joined: Sep 2000
Posts: 449
CEG\'er
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OP
CEG\'er
Joined: Sep 2000
Posts: 449 |
May 8 - I receive a reply back from DTEC to a technical question.
May 17 - I paypal them money.
May 28 - I send a friendly reminder.
May 29 - I get a reply back saying I should get the heatshield in a week.
June 27 - I tell them I'll cancel order if I don't hear back on status of order by July 2.
July 9 - I ask for a refund.
Today - still waiting to hear anything since May 29.
As far as I see it, I've given these guys plenty of chances to get back in touch with me. If DTEC reads this, don't send me your product, just send me a refund - I've already made one myself out of sheet metal products.
Anyone else care to vent and perhaps offer a next course of action?
98.5 SVT now gone ... new wheels = 2005 330i
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Joined: May 2001
Posts: 149
CEG\'er
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CEG\'er
Joined: May 2001
Posts: 149 |
make a compliant with paypal. I recently had to do that with a item from ebay. The guy couldn't have coughed up money fast enough. He also sent me the original item for free.
95 Teal Se 5 spd,duratech, loaded(except moonroof) no mods.
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Joined: Mar 2002
Posts: 2,319
Hard-core CEG'er
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Hard-core CEG'er
Joined: Mar 2002
Posts: 2,319 |
Silly me. I thought this was about our Duratec engines. Who/what are DTEC.
Yes, by all means, request Paypal to reverse transaction due to non-receipt of goods and lack of communication from supplier.
98 Mystique LS v6 atx 163,000km
97 Contour LX v6 atx 163,000km
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Joined: Nov 2002
Posts: 3,506
Hard-core CEG'er
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Hard-core CEG'er
Joined: Nov 2002
Posts: 3,506 |
Honestly, I doubt you have been scamed by Dtec.......but i will agree that there communiction skills are being extremly bad. The Reason i feel like you guys are not being scamed, is because i have talked with them a lot in the past when they statred this and beofr ethat.....I truthful feel there not that type of people. Im not saying "to wait", I to reconmned going through PAYPAL and get your money back, All im saying is thats i find it hard to believe that they would need to scam GEGers.
Roz
3.0 SVT hybrid...all the fixens...Track/Race ready very soon!!!!!! 20,000 + miles
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Joined: Nov 2001
Posts: 2,446
Hard-core CEG'er
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Hard-core CEG'er
Joined: Nov 2001
Posts: 2,446 |
I am in the same boat as you my friend. I paid for mine on the 11th of may, got a pm saying they will be shipped out on the next monday, didnt recieve andything, so i sent another pm on the folowing monday and havent heard anyting since . i have sent numeros pms since the purchase of my heatshield and only had one reply.
I believe it is to late for paypal to refund the money, i thought they only took claims within 30 days of the payment.
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Joined: Sep 2000
Posts: 449
CEG\'er
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OP
CEG\'er
Joined: Sep 2000
Posts: 449 |
When I get a chance, I'm following through with paypal to see what they say.
98.5 SVT now gone ... new wheels = 2005 330i
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Joined: Nov 2001
Posts: 2,446
Hard-core CEG'er
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Hard-core CEG'er
Joined: Nov 2001
Posts: 2,446 |
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Joined: Apr 2003
Posts: 284
CEG\'er
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CEG\'er
Joined: Apr 2003
Posts: 284 |
anybody try calling them? Dial that number see if they are still in biz....that's how we do it in the phone business. Then you hire the crackers!
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Joined: Aug 2001
Posts: 2,061
Hard-core CEG'er
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Hard-core CEG'er
Joined: Aug 2001
Posts: 2,061 |
think u guys are getting scammed the guys over at taurus car club have been waiting over a yr for modded 5.0 mustang uim for the vulcan...and they're all prepaid 
99 expedition eddie bauer, 5.4 v8, k&n drop-in, 3" magnaflow catback and gas mileage that makes the contour look like a hybrid
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Joined: Sep 2000
Posts: 449
CEG\'er
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OP
CEG\'er
Joined: Sep 2000
Posts: 449 |
I've been too busy to follow-up with Paypal, but it's on my to-do list this weekend.
Also, they've got a number?? Guess I better hop into their site ...
98.5 SVT now gone ... new wheels = 2005 330i
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