Contour Enthusiasts Group Archives Forums General Troubleshooting Coil Springs

Transport Canada can be found at the www.gc.ca web site under Depatment and Agencies.The site doesn't appear to be open today, or i would have gotten the number for you.Also try www.tc.gc.ca
Once you call the department ask for the defects section.

Would everyone in here who has suffered broken springs please post in this thread:

http://contour.org/forums/Forum3/HTML/002627.html

which I started. Read it and list your car. If I had not found the piece of spring that came out, there is a good chance that it would have fallen out on the highway and possibly punctured my tire, causing an accident. I am not happy.

Transport Canada
Tower C, Place de Ville
330 Sparks Street
Ottawa, Ontario
K1A 0N5
or
1-800-333-0510 (long distance Canada)
1-613-993-9851 (Ottawa region & from other countries)


Safety-related defects
Vehicles may be recalled because of many different kinds of safety hazards. Typical safety-related defects include:

seat belt problems
suspension failures
electrical fires
fuel fires
sudden steering or brake loss
trailer coupling failures
stuck accelerators
corrosion affecting safe operation
problem with original axles, drive shafts, seats and seat recliners and windshield wiper

Suspension and corrosion. That's our problem right there.

I'll be giving them a call on Monday. I believe 98% of problems and safety issues probably go unrecorded. If we get the numbers up, perhaps we'll see results too.

try Tuesday.. Easter Monday is a government stat holiday.

Called Transport Canada today. Added my complaint to their database.

I had replaced the two front springs 10 months ago. Today when I had the tires rotated, I saw both rear springs broken in at least 3 spots each!

I just got off the phone with transport canada and lodged my complaint. They said it is being investigated but there is no evidence that it causes a safety hazard. I am not going to hold my breath waiting to get my money back.

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RWheels
95LX 2.5MTX
Modless

Bump this to the top to make sure everyone gets a chance to reply.

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95 Contour SE automatic, 37,000 miles

I'm working on replacing my front springs right now. See post "tie-rod end bolt." Heard a noise jacked up the car and there was a 5 inch piece of spring!

Mike
'95 SE, ATX
76,000 miles

I traded my '95 SE with 70,000 or so on it & the springs were perfect .
My brother's '95 SE has 145,000 miles on it & the springs are perfect .
Are we just lucky individuals ??? I can answer that for you ... usually NOT ! I think , like most of this stuff , it's just the luck of the draw . Don't even think to condemn all of the '95 SE's for having bad springs or that the springs are junk right from the get-go . The '95 SE's had a fabulous suspension setup , unrivaled by ANY other year "garden variety" Contique . It's all a gamble as to whose will fail .

Just my 2¢

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~~~~~~~~~~~~~~~Allen
Go Redwings !!!

2000 Contour SVT Black w/ Tan #2137 of 2150 / built 2-4-00
Mods : ~ Factory DRL mod ~ "Powered by Ford" seatbelt covers
~ OF's TH fix ~ Audi A-6 Side Repeaters ~ Highs in Lows Mod
~ #885 foggies ~ K&N filter ~ Mondeo ST200 Badging & Shiftknob
~ Pre-98 Sails ~ Nose Bra ~ Trunk cargo net ~
Very Soon : ~ More "Mondeo-izing" and a TON of RE-contenting ~
My old 95 'Tour
Our new SVT