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Joined: Oct 2002
Posts: 2,132
Hard-core CEG\'er
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OP
Hard-core CEG\'er
Joined: Oct 2002
Posts: 2,132 |
I sell on eBay sometimes. I fill out the customs forms correctly. Buyers in the UK are always so angry to have to pay customs. I got this email today:
I have received notification from the postal service that the nosepiece is at my local post office awaiting collection and payment of �£18.47 ($35) Customs charge.
I am not happy to pay this in addition to the cost of the nosepiece and postage. How do you suggest we resolve this matter?
I fill out the custom form correctly because falsifying the form is a federal crime.
I'm guessing I might get a negative feedback but I'm not committing a federal crime. Why do the UK people get so upset when they have to pay customs?
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Joined: Mar 2002
Posts: 1,084
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Mar 2002
Posts: 1,084 |
Do you tell them up front that they have to pay the fees? If it is a suprise to them then I see why they would be pissed. If you tell them up front, they have no reason to piss and moan.
Fifteen men on a dead man's chest...
Maverick Machineworks is open for business!! Tell me what you need and I can make it!
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Joined: May 2001
Posts: 8,770
Smurfette
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Smurfette
Joined: May 2001
Posts: 8,770 |
because they're cheap and don't like paying a lot for little things.
:shrug:
It's not your fault though.
They should look into stuff like that before they start purchasing things from outside the country.
Kim
1995 Contour GL
Needs less "needs more"
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Joined: Jul 2001
Posts: 3,037
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Jul 2001
Posts: 3,037 |
Originally posted by Tom Thumb:
I fill out the custom form correctly because falsifying the form is a federal crime.
That's all you have to say right there. If you get a negative feedback from someone bitter over customs fees, just post that comment.
"Think of it, if you like, as a librarian with a G-string under the tweed." Clarkson on the Mondeo.
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Joined: Oct 2002
Posts: 2,132
Hard-core CEG\'er
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OP
Hard-core CEG\'er
Joined: Oct 2002
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This is their response:
I am surprised at your response. It is not in the spirit of ebay.
So here is what I wrote:
Did I fill out the custom form wrong? If so what did I do wrong?
If I did something wrong I want to know so we can resolve the issue.
sorry about the problem.
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Joined: Jul 2003
Posts: 1,882
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Jul 2003
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First, I'd tell him the "Spirit of Ebay" is to sell your crap! Mission accomplished!
Then, you should reiterate to him that your auction clearly said (and I assume it did), "buyer responsible for all shipping and handling fees." I would provide him a copy of the customs receipt so he knows you're not marking it up 200% and you're just charging him actual fees. That, in my mind, fulfills your obligation to him. If they can't read, then they have no business bidding!
BrApple-its all in the way it is presented...but everythign on my resume is all me
TexasRealtor-I hope you spelling improves on your resume.
MxRacer-ladies and gentlemen, welcome to ironyville. population, texasrelator.
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Joined: May 2000
Posts: 970
Veteran CEG\'er
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Veteran CEG\'er
Joined: May 2000
Posts: 970 |
Not your fault or problem. You can mitigate it somewhat by only using US Post as you international carrier. I won't buy anything from the USA if it shipped via UPS, FEDEX, etc... Their brokerage fees are insane.
You could be helpful and include "Brokerage, customs, duties and taxes are not include in auction close price or S&H charges", but really you're gold either way. They should [censored] to their govt., not you.
98 GL sport (V6 MTX)
The Durable Duratec? - (DMD, Metal impeller WaterPump, Synth & Stinky in the tranny)
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Joined: Jun 2000
Posts: 5,854
Hard-core CEG'er
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Hard-core CEG'er
Joined: Jun 2000
Posts: 5,854 |
wtf is a nosepiece? 
1999 Silver Frost SVT
#609 of 2760
Quaife, lightened SVT Flywheel, SPEC stage II clutch, removed resonator, k&n drop in - various other goodies too.
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Joined: Jan 2004
Posts: 1,159
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Jan 2004
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Originally posted by TGO:
wtf is a nosepiece?
+1
05 Chevy Colorado z71 4x4 *for sale*
97 Honda Accord 4door track whore *12.9 N/A* (blown and wrecked)
97 Honda Accord 4 door
03 Eclipse GS
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Joined: Oct 2002
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Hard-core CEG\'er
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Hard-core CEG\'er
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The Nosepiece is the part that holds the microscope objective lenses. A compound microscope usually has 10x eyepieces. The objective lenses that are held by the revolving nosepiece are usually 4x, 10x, 20x, 40x, 60x, 80x and 100x. That gives a magnification range of 40x to 1000x 10x4 and 10x100. http://www.microscope-microscope.org/basic/microscope-parts.htm
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