Well, I took my car to them with the interior blower fan switch not responding, because Ford has a recall notice on it and I thought it'd be eligible. It wasn't, although they didn't say why (they just said it passed the test), and wanted something like $150 to continue diagnosing, so I said no and took it back. It turned out to be a simple fuse that I replaced on my own (don't ask why I didn't check it in the first place, that was a dumb newbie mistake on my part), but when I realized that it was just a fuse, it kind of made me question how motivated their techs were. YMMV, of course. If I need dealer service, I'm more inclined to go to Jerry's Ford just because it's closer for me and despite having had a bizarre and temper-testing affair with them summer before last, I at least know that the parts department seems pretty cool.
