Yeah...I'm just wondering where I can get the information to show them that yes, there is proof that they are supposed to replace it for free, instead of arguing with them that I heard it from someone on an internet forum...of course they're going to argue with that, unless they're just all-around honest people, which I've come to realize there aren't many of, especially ones who work in automotive service departments. Or perhaps I don't give them enough credit?
Or would I just be able to ask them to look up the recalls on this particular car on their own? Just wondering, for time and sanity-saving's sake.