Originally posted by svtdc:
The guys at Jerry's told them that in their estimation that was probably not the case and anyway there is really no way for them to tell which wore first and caused damage to the other component.



Get a written statement from the technician and the serivce advisor at Jerry's now, so that if you have to take CarMax to court, or at least threaten to, you will have documentation by a trained professional.

Good luck; wish I knew a good lawyer in the area. Sometimes, just asking a lawyer to write a letter for you - pay him $75 or something - will go a very long way. But insurance companies are bastards when it comes to paying claims.

Steven


Steven '98.5 SVT DMD, K&N, Magnaflow res, Falcon floormats, electrochomatic rearview mirror and other little goodies