Originally posted by rollingstash:
Did they send you a new surround or did you get one from some kind of special speaker repair fairy?
He wouldn't even find me a supplier for the surround. I got "I think they use JL surround, try that" Awesome customer service indeed!
I ended up going through a web based company Simply Speakers. They sent two surrounds and the epoxy to attach the surround. They get thumbs up
I'm also bitter because they chose "acoustic elegance" over my idea for a company name  
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