Originally posted by Bill @ SigLM:
Originally posted by TronX:
Originally posted by Shaggy:
Call Bill, Steve or Tim.




I'm still waiting on someone at Signature Lincoln Mercury to send me the overcharge on shipping. I paid for 2-day air and they sent my parts ground. I hate to keep asking this, but all I ever get out of Bill is that he will do this right now and then I never hear from him again or get some foggy excuse?

If I call them on the phone again can Steve or Tim help me with this problem because it's not getting taken care of from Bill?

I'm not going to re-give my CC numbers over the phone again because Bill already has them. If he can�t find the CC numbers then just send a check to my address. I'm sure it can't be that hard to find my shipping address in the system. And send me an E-mail saying you have acknowledged this because I hate waiting around here, got better things to do like tweak my car.

I�m really at a loss as to why this is becoming such a big ordeal over a few dollars that would not have been a problem if someone had not made a mistake at Signature Lincoln Mercury.

I would still buy from them in the future because I know most of the errors I�ve had will not be repeated and I'll choose ground the next time to avoid any complications...lol




This problem was resolved several days ago. I informed you that I was away on Jury duty, not a foggy excuse, and would credit the account ASAP which I did on 11/04/04 at 11:40am. So I have no idea why you are posting negative comments on this board several days after the credit was issued.

I have been a part of the CEG since 1998 and have helped hundreds of CEG'rs get there parts cheap, fast, and accurate. Sometimes mistakes happen, and I made good on my end by crediting the entire S&H for that order $15 to be exact.

So I would appreciate in the future that you not post comments about a situation that had already been handled.




I would like to send my biggest apology too Bill.

I�ve been working solo at my job for the last 3 weeks with no one to help me on these servers. The stress level sort of blasted my perceptions way out of wack with everyone that I was dealing with at the time.

I asked my wife to check the account for 7$ from Signature and she said there was nothing, so I got a little steamy, I�m sorry. It was on her account that the CC# was for and she is not home yet to confirm the 15$ deposit.

I hope you have no ill feelings for the misunderstandings here with my little rant. You have got to understand my level of paranoia after dealing with years of being ripped off on the Internet.