This post makes me mad. My car STILL has scratches on it from Crystal Ford MD. I got them to buff out the other paint scrapes they got on it but they said "since there was a discrepency of when the damage occured" (there was no discrepency, they just won't admit fault and I can't prove fault cause I have no before pictures) they won't repair the scratches in the paint. But when I picked my car up from them buffing out the paint scrapes, there was a 6 inch gouge in the front bumper right in front of the tire.
I HATE that place!! Needless to say, I'm never going back and I bash their name whenever I get a chance (like now!) I've sent a letter to Ford, but I don't expect them to care about a customer with a car they no longer produce.
