Originally posted by Jeb Hoge:
The task order for the wiring harness recall even specifically says that if there's visible insulation damage, then that qualifies the job.



The fine people at warranty-Battlefield Ford said that the wiring must be cracking in certain places.

They told me that cracking wiring to the intake manifold runner control box doesn't qualify, because, if you can believe this, the 99m03 documentation doesn't say to inspect that part of the wiring harness.

So I did my own inspection and discovered that the cooling fan wiring was cracking, in an area where the harness is to be inspected.

So I went down to warranty-Battlefield Ford and made an appointment to drop the car off, in person.

The service advisor, err, "assistant service manager", wasn't at all happy to see me. I guess my call to 800-392-FORD must have really pissed him off.

I made the appointment, then I thought about it after I got home and asked myself, "Why am I continuing to deal with Battlefield Ford?".

So I called Sheehy Ford and made an appointment and dropped the car off and got the 99m03 done. No BS, no excuses, it was just done. In fact I had them do some extra work while they had the car.