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Joined: Aug 2002
Posts: 853
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OP
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Joined: Aug 2002
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I got a call tonight from my mom saying that when she went to the Ford Dealership for some work on her escape they told her the K&N Filter that we put in her car voids her warranty. Now, I know that I read on the box when we put it in, that the K&N filters will NOT void a US vehicles warranty. I checked the web site and this statement is true. He also went on to tell her is was way to dirty and she needed a new stock filter, the escape has 15,000 miles. The filter put in at 5,000ish. He also told her the problems she was having are because of the K&N, man I wish I was there to tell this guy a thing or two. Of course my mom will believe him and he took full advantage of it.  
98.5 Black SVT with 34k miles Build #5683 Born on 4\15\1998
WR Headers GMK CAI
Blaupunkt system fiberglass tweeter pods
L.E.D. tail lights in the works
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Joined: May 2000
Posts: 9,196
Hard-core CEG'er
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Hard-core CEG'er
Joined: May 2000
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Yeah thats total BS because that K&N w/ 10K on it is doing a waaay better job than a brand new filter does, thats for sure. The only way they can say it voids a factory warranty is if they can prove it does some type of damage to the vehicle because of it...yeah, I'm sure they can do that  I'd go right back up there an raise hell!
"THEE" Roger R
USMondeo@aol.com
2005 Crossfire Limited coupe'
-FOR SALE @buyout price & I'll...
-throw in my 93' Regal as winter car
*Dragon Run 06'...Oct 12-15th*
Puur-fection Auto Detailing
Complete packages from $140.00
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Joined: Jul 2000
Posts: 2,382
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Jul 2000
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Get it in writing from the guy, that the warranty is void. Did your mom go ahead and have work done? Call K&N for further clarification. You (your mom) may be due a refund if charged incorrectly. But, stay cool and on top of things. Yelling & telling the guy off, and you lose the argument and may not be able to deal with them again.... just make a voodoo doll or something later 
"Fear is the little death."
Muadib.
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Joined: Dec 2001
Posts: 2,071
Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Dec 2001
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There is a law against this sort of stuff. I can't remember it offhand, but i know people on here do.
Basically it says that aftermarket intake and exhaust cannot void a warranty. It also goes on to say that whatever has been modified/added to the stock vehicle, must be proven to be the cause of the damage.
I certainly hope that she did not pay for anything and if she did, I hope the tech get's ripped a new one, run up the flagpole by his whity tighties and then fired.
Former - 98 CSVT E0 T-Red 4/4/97 #173 of 6535
Dear Santa
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Joined: Oct 2002
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Hard-core CEG\'er
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Hard-core CEG\'er
Joined: Oct 2002
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It's called the Magnuson-Moss Warranty Act, says basically that the warranty can't be entirely voided due to use of aftermarket product, the dealer/warrantor has to show that the aftermarket product was the cause of the failure that isn't being warranted.
That being said, what was the problem with the Escape? It's possible that an over-oiled K&N could cause problems...
Scott
Troll! '99 BMW 328i
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Joined: Mar 2002
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Actually, it could theoretically void a warranty.
If it had been in there 10,000 miles and never cleaned, and dirt was obviously getting through due to lack of oiling then you're SOL (Wasn't Big Jim the one with the story about the guy who toasted his VW in this way?)
Or on the other hand if you did clean it and over-oiled it so it took out the MAF (very common) than you're on the hook for a new one. You could clean the MAF yourself, but I really doubt the dealer would risk cleaning it and having a comeback call when it's just as easy to replace it.
97 Contour SE MTX
K&N 3530, UR UDP, 19# Injectors, mystery mod, FMS wires, Fordchip.com chip, SVT: TB, Flywheel, clutch, exhaust
04 Grand Caravan SXT
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Joined: Nov 2003
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Hard-core CEG\'er
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Thats why you keep the old filter system, throw it back in and ford wont know, then put the aftermarket one on after you get it back from ford.
Former owner of a 1995 Ford Contour GL w/ 2.0L ATX
Proud owner of a 2005 Ford Taurus SE 3.0L V6 Vulcan
--Looking for Commodore stuff (Drives, Units, Amiga, games, etc)If anyone has any of this laying around and wants it gone, lemme know --
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Joined: Dec 2001
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Originally posted by ScottK:
Actually, it could theoretically void a warranty.
If it had been in there 10,000 miles and never cleaned, and dirt was obviously getting through due to lack of oiling then you're SOL (Wasn't Big Jim the one with the story about the guy who toasted his VW in this way?)
Or on the other hand if you did clean it and over-oiled it so it took out the MAF (very common) than you're on the hook for a new one. You could clean the MAF yourself, but I really doubt the dealer would risk cleaning it and having a comeback call when it's just as easy to replace it.
According to K&N, the filter actually performs better when dirrty than when clean. They say that the dirt helps to trap more dirt while still allowign adequate airflow.
Former - 98 CSVT E0 T-Red 4/4/97 #173 of 6535
Dear Santa
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Joined: May 2002
Posts: 21,653
I have no life
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I have no life
Joined: May 2002
Posts: 21,653 |
Friend had a K&N drop-in on his v6 stang before he sold it and didn't void his warranty. Though it was probably responsible for the problems he was having. I don't think he kept it cleaned/oiled right at first. Though it was too late. After dealership "fixed",, intake manifold clean, and new MAF, he still had problems, but that's because our dealership sucks.
98.5 SVT
91 Escort GT (almost sold)
96 ATX Zetec (i brake to watch you swerve)
FS: SVT rear sway bar
WTB: Very cheap beater
CEG Dragon Run - October 13-15
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Joined: Mar 2002
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Hard-core CEG\'er
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Hard-core CEG\'er
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Originally posted by 69Boss302:
Originally posted by ScottK:
Actually, it could theoretically void a warranty.
If it had been in there 10,000 miles and never cleaned, and dirt was obviously getting through due to lack of oiling then you're SOL (Wasn't Big Jim the one with the story about the guy who toasted his VW in this way?)
Or on the other hand if you did clean it and over-oiled it so it took out the MAF (very common) than you're on the hook for a new one. You could clean the MAF yourself, but I really doubt the dealer would risk cleaning it and having a comeback call when it's just as easy to replace it.
According to K&N, the filter actually performs better when dirrty than when clean. They say that the dirt helps to trap more dirt while still allowign adequate airflow.
To a point -
"Our testing has demonstrated that on average, K&N air filters have an overall efficiency rating of between 97 and 99%. With proper cleaning K&N air filters will protect your engine for the life of your vehicle."
"20. How do I know when to clean the filter?
The general rule of thumb is that the filter needs to be cleaned when the dirt build up gets as thick as the wire mesh. The usual interval is 30,000 - 50,000 miles depending on driving conditions. We recommend that you check your filter about once a year in normal usage."
It is also dependant on the tackinesss of the filter oil - without that crap can just fly on by.
BTW - you'll see I have a K&N on mine, but I check it a ccouple times a year since we're basicly a big dusty desert here and try and clean it carefully wheen it lookss bad.
97 Contour SE MTX
K&N 3530, UR UDP, 19# Injectors, mystery mod, FMS wires, Fordchip.com chip, SVT: TB, Flywheel, clutch, exhaust
04 Grand Caravan SXT
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