Mike ...
First off, I'm sorry for the negative input around here toward vendors. We recently had two bad experiences involving Contour vendors / group buys, and that is clearly turning people away from small website shops that are Contour-specific. Please understand this.
As for the site, I do hope it works well! It is a bit clunky right now in terms of functionality, but already as you're promising to work on that bit it shows that you are willing to work for the customers. Hopefully it works out well.
