Originally posted by tnovello:
Yeah that's it.. bug the [censored] out of andy's a day after they get the molds wondering what the date will be when 17 kits are getting shipped.. you guys wonder why your aftermarket sucks.. no one wants to put up with it.. i know that is the main reason why chris and i only updated once in a while.. be happy your getting aftermarket support..



Originally posted by Nate S:
uh, how the hell is sending a company an email bugging them? unlike you, other, REAL companies include customer support with their businesses.... i suggest that if you even plan on starting another business, you enroll in a class that will teach you how to politely deal with customers. these classes can be found at your local community college.




Bingo. Nate wins the "it had to be said" award for today. The reason our aftermarket sucks is because of companies like Kaotic, ELGlow (the GB I'm in right now), DTec Tuning, SHO Shop, and Performance Fords who think they can make an assload of money by offering a product to too many people, then being overwhelmed with producing and supporting it, or in some cases, just not supporting anything. If you're going to make a business of selling a product to a group of people, be it a small group like CEG or a large group like ClubSI, you have to be able to answer phone calls/emails/questions and not lie to your customers. Go try this at ClubSI where the aftermarket doesn't suck, and see how far you get. EDIT: ClubSI, where they have an entire forum dedicated to vouch/scam threads.

Originally posted by tnovello:
you haven't been waiting a year for the kit from andy's..



Right, and no one will have to either.

Last edited by hetfield; 01/27/04 05:23 PM.
Beer is my Gatorade. Hooray Beer. '98 "Sport" Pacific Green '98 E0 SVT Silver Frost Pictures