I looked up the coverage just before I left work, and they are not on the 2000 list. They are on the 1999 list though. I believe that it is probably a mistaken omission. Someone at the dealership needs to call the warranty hot line on your behalf to see if this is just an omission. Try talking directly to the Service Manager and tell him about the posts here that show that this is a covered item prior to the 2000 model year and inlist his help. If you were in my shop, I would do that for you.

Bottom line though, if Ford won't budge, the dealer is stuck and cannot help. You may need to pay the bill then file a small calims action against Ford.


Jim Johnson 98 SVT 03 Escape Limited