Conclusion to my car problem...
I waited and waited for this car salesman jerk to call me back. I waited until 4:30 p.m. and then I called. I left a message with another guy, to tell my salesman to give me a call. He never called back. At 6:30 p.m. I called the dealership, and finally got a hold of the guy. The first thing he says? "Oh - sorry I didn't call! We sold TEN cars today!" I said, "Really, that's nice, glad you could take time the time out of your busy schedule to call me back." He didn't say anything to that. Then he told me that the service department told him that my problem sounded like there could be water in my gas tank, or it could be the spark plugs. (We had thought from the beginning that this could be the problem, we just wanted to be sure.) Then he told me that these things were not covered under the warranty. He said it would be cheaper for me to go some where "smaller" and get it taken care of.
I really cannot argue much with what he said. It probably is a spark plug, because there was no moisture coming from my exhaust. (I may go buy a can of Dri-Gas to be sure though). But it angers me that they wouldn't even look at it. I still would have to of paid the $98.00. After I hung up with the dealer, I called my mother. She said that the salesman called HER and asked her what was wrong witht the car! She said she didn't know, and to call me. Which he never did anyways. What good service, eh??? I plan on writing a not so nice letter to the owner of the company, and let them know that they WILL lose a lot of business with their STEALERSHIP ways. I will make sure to tell people to avoid Rowan Pontiac GMC. I wish I would have.
So now I suppose my question is, is it cheap to replace/fix the spark plugs? Is there a "how to" on how to do this? I'm pretty clueless when it comes to these kinds of things.
Thanks again for all the help and advice. It means a lot to me that you all would take the time to comment, and give support.
Have a great night!
~ Kari ~
