Its too expensive...I wasn't really crazy about it when I saw them dipping the meat into hot water to "juice" it up a bit before toasting...
I was all excited in July when it opened & realized after one try that I could eat at the really good italian restaurant around the corner & be served for less $$ including tip.
For the price of the sanwiches, you'd think there would be better methods & quality of meats. Not to mention costs of extras. I wish we had a deli instead... $.02
& service does suck...