Man do I feel your pain, dealers could really care less if your happy about there buisiness or not they are pretty much getting paid regardless, I have spent over 5,000 in repairs on my svt and not one time did the dealer ever call me first to let me kno my cars status, It was me who had to badger the hell out of them just to get the status, and ford also fugged up my mirko splitter backing it off the rack and offerd to repair it at the body shop, which they did a good job but refused to paint it WTF after I spoke to the GM things got straightend out and painted :-) but I feel you and I dont feel ford, bunch of thieves if you ask me....
