Hey man, we've all had our problems with Ford. I've had massive amounts of trouble with them. Take a look at the post below just for starters! Your best bet is to write a letter to Ford. They respond pretty fast. Also send a copy of the letter to SVT and a copy to the dealership GM and the owner.
http://www.contour.org/ubbthreads/showflat.php?Cat=&Board=capitol&Number=249136&page=&view=&sb=5&o=&fpart=1&vc=1 
