NEVER GO TO THE FORD DEALER. (Well there are some OK ones) Contact the regional service manager guy. Tell him they did unneccesarry repairs, didn't fix your problem, and overcharged you ($500 for waterpump replacement is crazy).
98.5 SVT
91 Escort GT (almost sold)
96 ATX Zetec (i brake to watch you swerve)
FS: SVT rear sway bar
WTB: Very cheap beater
CEG Dragon Run - October 13-15