Its by far the dumbest piece of sh!t ford has ever made for now. I took it out three times and the last time taking it out i took a hammer to it cuz i got so pissed. I used the coat hangers the first two times and it was tricky but i got it out. The third time it was so frickin messed up that i cut up my hands doing it. Make sure that both sides are loose and pull it out perfectly even. Both sides lined up as you are pulling out. Works if you push from behind from going under (where the box compartment is).