Ford has their Tech's work off CD rom's....get this, when i had broke the right motor mount (dont ask, not my fault) it took them n0t 1, not2, not3, not4 times but the fifth time tey actually got the right part in. i had off work for 2 weeks, no it was not nice, i had no car to drive. Ever since i had my probe i REFUSED to take my car to any ford dealership. i have a friend that used to work there (wernersville ford, PA) and he said all the tech's were ASE certified, but knew absolutly nothing. they quoted me 8 yes 8 hours of labor to replace my serp belt. i hung up the phone, did it in 30 minutes myself. F**K***u** FORD!!!!!
