I hear ya on that. I went in there once to see if they had any of those sill plates from the SVT Focus. They a) did not know what an SVT Focus was (they are an SVT dealer, of course) and b) could not find the sill plates for me, and c) insisted the sill plates he could not find would not fit on the SVT Contour. On top of all that, they treated me like an idiot for buying an SVT Contour in the first place.
The Ford dealerships in Lincoln are no better. Meginnis also didn't know what an SVT was and didn't know they ever made a Contour with a sunroof. And the thing that infuriated me the most about them was when I recently had my gas tank and filler hose repaired. The "service manager" from Meginnis told my warranty company that ALL the damage was caused by a part not covered under my warranty, therefore neither the service nor the parts were covered at all. He didn't necessarily need to include that all the damage was caused by the uncovered part. So I received no coverage even for parts that I should have been covered under. I wouldn't ask him to lie and potentially get his ass in trouble, but I would like him to be working for the customer and not the warranty companies.
I haven't had much of a problem with Anderson here. I usually go to QuickLane when I need something done. The worst they've done is let my car sit out in the hot sun after "washing" it and letting hard water spots form on my car, water spots that needed to be scrubbed out. But other than that, and their dumbass salespeople, I've had no problem with them.
I hate going to dealerships in the first place, and I will probably go to a more local place next time I need service done.
