Do not take your car to this dealership!!!! My car has been there almost three weeks and still is not fixed. Everytime i call, the person who answers the phone has a lame excuse as to why my car is not done. First they tried to blame my mods (my response was"it's not warranty work, so just fix it"), next they asked if I reprogrammed the PCM (with what? a butter knife and some tin foil)and finally, i called about the car and they said, It is almost done, we are test driving it now. That was two days ago, with no callback or anything. I am writing this post just to let everyone with a Contour know not to take it to Lithia. They are total assclowns who know nothing about the Ford Contour. I will be sure to let the service manager, as well as FoMoCo know about the total ineptitude of this dealership!
