Originally posted by Marky: Car salesman, who cares what they say?! They are not in the business because they are car enthusiasts, they work on commission. They under pressure to produce results. IMHO they don't care about cars or customers, they are concerned with the sale.
Which is exactly the wrong thing to do if you want to sell to the majority of the public. If I feel as if I am not even a factor in the car buying process, and that the salesman only cares about my money, getting my money, and making his money, then my interest in that dealership is finished. I believe you have to show a little bit of respect and interest in your customer so gain a little bit of trust to help push the deal in the right direction. Just saying what you want and throwing your opinion left and right isn't going to produce very good results, given you are dealing with a customer who wants to feel comfortable when buying a new car.
I sure as hell wouldn't want to deal with that salesman after his comments on my current car. It just sounds downright rude the way it was said. You do have to be aggresive and think on your feet in sales (basically be crooked) but that is no excuse for personal comments to be made to the customer in a negative manner.
-Bishop
*Invisible Hero*
1999 SVT Contour/Amazon Green
Keep It Real.
Beware the fury of the silent man.
