I ordered a CAI, Y-Pipe, Reinforced motor mount, tranny mount, strut tower brace and H&R springs from them in June. I have recieved the CAI, springs and reinforced motor mount already but am still waiting on the Tranny mnt, Y-Pipe and strut tower brace. On two seperate occasions I have called and Tom, who is supposed to be the manager, has told me that my entire order had shipped. Only to call back two weeks later when I still haven't recieved anything to find out that nothing has shipped. My car broke down due to a timing chain tensioner going bad in June and i've had the motor back together ready to go in the car since early July. Ford can get me the tranny mount in one day. If the Sho Shop cant get it to me by next week I'm cancelling my order and I wouldn't recommend the place to my worst enemy.
It's really too bad, I wouldn't be upset if they had just told me that the parts were on backorder. But to tell me that my order has shipped and me rearrange my schedule so I could put my car back together and then call and find out my parts hadn't shipped yet. Was bad enough the first time. They've done that to me twice.
Oh well hindsight is always 20/20. It is very unlikely that they will ever get another order from me.