I just got my postcard from the dealer saying my
part is in - after they ordered the new dash, only to tell me when I went down there because they wouldnt' return my calls of inquiry, that yes the dash had been ordered, but they weren't authorized to replace it - don't know when they planned on telling me this, good thing I went down there! They said they could order the Kit which was all they were authorized to do as a first step at attempting to fix the problem. Ok,
order the Kit. Funny thing is, now that they returned the card telling me my part is in, I see that something has been added -- when I filled it out, it listed the part number under parts number, and DP under "description" -- someone has scrawled "stairs" under description in large letters. Hmmmmmmmm, wonder if I should be worried ? My car doesn't have any stairs now, I wonder if they are installing some ? smile Well, tomorrow I will call and find out. Think I should be WARY of this dealership ? Last time I was there for a recall on the Windstar, they couldn't find it. Then once he DID find it he said it was
"all set" and I said I would have my son come down to get it. Two hours later a mechanic called to tell me that my Windstar was done and they would be getting it down off the lift shortly....
arrrrggghhhh!