I certainly didnt bash them or their product. I even posed an idea to help them out to keep customers informed. It takes less then 2 minutes to put a message in Outlooks out of office assistant if they are using it saying what is going on.. we are backlogged, or moving, or whatever and then people will get a reply and have an idea what is going on instead of absolutely nothing. Granted that cop incident sucked and I feel for him, but I am sure one of them could type a quick email and heck mass send one to all the inquiries or again the out of office assistant which will reply to all emails sent to them. Communication is the key here.. I have patience and if they said I couldnt get it to you for a month that is fine.. just let us know what is up.
