My dash fell apart long ago (before the recall)and when I took it in they quickly ordered a new dash and had it installed within 2 weeks and gave me a loaner car to use while they had my car.Apparently they were interested in keeping me as a happy customer. I have bought many cars from this dealer(Bill Estes Ford in Brownsburg ,Indiana) and have a good relationship with them, I will buy my next car from them next year. If they ever treated me with less than the respect I deserve I would not return. My suggestion for anyone having problems getting their car fixed right at the dealer is to report the dealer to ford and then seek a better place to conduct business with.
davefrbburg
