Contour Enthusiasts Group Archives Forums Modifications Brakes Did I get hosed? Rotor replacement...

they probably used cheap ass 'MADE IN CHINA' rotors ,and you shouldnt have let them resurface them ,you should have got another set,cause all they did by machining them was make them thinner ,which will cause them to warp easier

If the rust in the cooling vaines is heavy, they probably were not replaced. Find another shop and get another opinion.

Just get the Baers and be done with it all! LOL... if it were only that dam easy?!

Learn to do your own brake work and avoid this frustration. Front brake rotor and pad replacement and brake bleeding are extremely simple tasks and should take less time and effort than washing and waxing your car.

So, 3 years after this SNAFU...I learn from the place that rotated my tires today that the right brake caliper spring is missing. Somehow, by some unbelievable chance, the missing spring has gone unnoticed by everyone who has worked on my car (including myself) in the past 3 years.

So, apparently, Sears forgot to put it back on when I had my brakes worked on 3 years ago. Yippee for me! However, this enlightening news would explain the slight, increasing brake vibration I've noticed since having that work done.

The scary lucky part is that I noticed the technician's note about the missing spring on their copy, yet they failed to mention it to me until I brought up what I saw written down. Thank god I caught this before it got any worse.

Obviously, I have to replace the spring and the pads, which are no brainers to figure out and, hopefully, fairly easy to replace. My question, though, is about the rotors. I'm assuming it's absolutely necessary for them to be either turned or replaced? Should I just replace them and call it a day or is that overkill?

I would at least bring them in and see if they need replacing or turned. Unless you know how to MIC them yourself. But I would definately have them done for sure though. I had the same problem on my Tour as well. I founf that is why my parking brake didnt work.

Go to Advance and get new Raybestos discs and be done with it. Spend about $50 total and have the piece of mind that you have a quality part that you know is new and be done with what is apparently a headache.

Avg price to turn rotors is about $20 total.

Avg price for new rotors is about $40 - $50.

I think you only need a 15mm socket and a ratchet/braker bar. Could of hit a walmart and like a 10mm to open the bleeder, plus someone to pump.

That really sucks that they did that. Go to another place and ask them, I'm sure they will love to bag the comp.

Also call sears, and express how unhappy you are. Call there headquarters, and explain how your 100% they ripped you off, also you feel you can't trust there service shop anywere in the US because of this, and you also feel the need to warn others.

Like sending an email like this can get you this....

My email...

Ok, let me run you threw this from the start.

I placed an order threw your site for K3332130 order number 2048905. Right after I figured out I ordered the wrong part I used your online customer service (this was 30seconds after the order) I got some story about how you
guys can't cancel an order (yeah ok) and I was pretty much "S.O.L" and will be hit with a 20% restock and so on and so on...

So I figured well my mistake lets reorder the correct part. Order number 2048944 (should of used another site) which was K3332132 part number.. This
is what happen after...

First I get an email about order 2048905 being declined. Then I get an email that order 2048944 is being shipped.

At first I thought, well maybe who ever I talked to found a way to fix the first order and I was all set... Nope, I got order 2048944 which was for K3332132 but got K3332130... so yes you guys shipped the wrong part, and I
say you did this thinking I put a stop on payment.

Other problems... first your phone number states to contact website for RMA number, and to send email. I send you email and you now tell me to call the
number...

So with you now lying that I ordered 2 incorrect part number (though I have all paper work here and it states otherwise) no way to get an RMA number and a F'n restock fee of 20% plus me shipping the damn thing out, I regret the fact I ever tried a new site, and that this site was yours.

There email

A return shipping label will be sent to you to return the wrong filter shipped. If you reorder the filter we will give you free shipping on the reorder. Please call Eric at 609-890-7927 to talk further about this order. Thanks