Well Jon I got a NEW dash and I know that Ford customer relations told me they were still replacing dash's. However a few people have said they were told Ford no longer replaced dash's. I do know this, a friend of mine with a 99 SVT is having his replaced at my dealer he also bought his there. They are just waiting on the parts to come in. Maybe its time to take Ford to small claims court, after all most people have a letter from Ford stating the problem and that it will be taken care of and giving you a deadline date[which has NOT come to pass yet] to have it fixed. I really think the problem lies with the dealerships. Maybe if Ford gets hit with a mass flood of these lawsuites they will stop allowing the slimeball dealerships from getting away with what they are doing.