Thanks horseydug
When I stand behind the car I can't hear the mechanism work at all. Normally I hear the unit engage and the trunk moves upward slightly and then I simply lift the lid up. There is no sound coming from the rear at all unless I open the lid using my key and slam the lid hard...then I hear something move (like a dull thud) and then the keyless entry works just once and then in order to get it to work again...I have to slam the trunk again....not a good way to operate.
The Ford dealer here in Montreal is jerking me around with this and I even phoned the Ford Canada 1-800 customer line. They were useless as well.
I think I have a fight on my hands next week when I take it in for repairs.