I had the same problem with my 98.5 contour. The clock on the 'tour just pops out with a small flathead screwdriver. Ford just had to try to make it hard to replace the bulb, they soldered it to the holder and only sell the bulb/holder combo. But...you can replace it with a #74 bulb (available at any autoparts store or wal-mart). Just solder it in or I just wedged mine in and haven't had any problems.
