Quick story: New bat springs and Sachs gas struts from B.A.T. did the bumpstops need to be cut before installation?

Long story: My cousin put my new suspension in and used the bumpstops that B.A.T. included (Cousin is mechanic). I went to Colony Tire to get the tires replaced and an alignment and they tell me I am riding on my bumpstops in the front. So... I call B.A.T. they say I should not need to cut them...they ask me to measure the distance from the center of the wheel to the wheel well. Front is 14 7/16 and the rear is 13.5 inches. He said that I should not have had to cut the bumpstops, my rear height seems fine but my front is out of specs. He said to check the alignment specs. I did and they are on par. Anyone have any ideas? Thanks

Mystang


Mazda6 3.0 5spd sports package Traded in...96 Contour SE V6 5sp ICW Racing 606H 17 inch wheels BAT suspension 63,000 plus; more problems