I would love to go along on a dealer "roadtest" to see how they drive the car when they say it works perfectly. There is something to the debate about driving a car harder and having it work better but it shouldn't be a requirement. Especially when the vehicle hasn't warmed up yet. We should be able to expect our cars to work well no matter what our driving style is as long as we aren't mistreating them. For the record, my mtx shifts hard into 2nd gear when cold but I don't know what the state of the fluid mix in it is as I just got it. I am planning on doing the tranny cocktail very shortly so maybe my problem will go away. For now I just take it very easy for the first few miles. After it warms up it's smooth as glass so I don't think I have any synchro damage.
Karl
