try contacting the zone manager, he works for Ford, well at least with the ford dealers, i guess mer. has one also??? or does ford cover for both of them... you say that the dealership took advantage of your sister??? this is the way they do business.. they dont replace screens on fuel pumps, they replace the pumps.... it is more cost effective for them to do this, they have less of a comeback with a failure.. it were you or i we would have checked the fuel pump and then fixed it for a few dollars, but when you dont know then you have to pay... i have been in this house since it was built in 1972 and have not had anyone out to fix anything in it as i do my own work on all the major appliances and upkeep around the house, i have an extensive library of books on all repair subjects and alot of speicalty tools including a minature lathe to make parts that i cannot locate...... so for me to pay the dealer to fix it would have been out of the question, but i bet alot of people pay repair people all day long to fix stuff that they dont know how to fix..... its called supply and demand. the customer demands the repair and the shops supply the service... but the dealer charged about twice of what a independent shop would have charged...
