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Joined: Jan 2003
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katsuo Offline OP
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Joined: Jan 2003
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the recall expired for the warped dash on my 99 contour as of august 2002, and I bought the car in january of 2003. My dash is raising up, due to to the glue that they used. A neighbor of mine with a 99 as well has the exact same defect....Should we write a letter to Ford ??.I love this car....but do wish that the workmanship put into building it was backed up by the company.

Joined: Nov 2002
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you've got no chance of getting it covered under recall. A new dash is around $600 and the recall kit (butt-ugly) is around $75. Take your pick. You can do the work yourself. The dash can be replaced in about 45 minutes.

Joined: Mar 2003
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I had the same problem(warrenty)and the vents were popped out, so I tried epoxy on them and it has worked fine so far. I live in Fl. so the sun really beats down on it.



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It never hurts to ask about coverage even though the program has expired. Talk to a Service Manager (not just a Service Advisor) and ask him if he would contact Ford for you. If you have a service history with that dealership and your request is in a very friendly manner, you just might get some help.

Don't expect Ford to pick up all the cost. You will be expected to participate. Ford expects the dealer to also share in the expense and that is why it is important to get them on your side.


Jim Johnson 98 SVT 03 Escape Limited
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Definitely take Jim's advice here, he knows what he is talking about!

-Lance


Lance Kinley CEG Webmaster 95 SE, "Cassandra" 10 years!
Joined: May 2001
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just learned the hard way that defects have expiration dates. Unbelievable. Have Ford Motor Company survey regarding call center to fill out now. GREAT!!!!!!

May have to go back to court again. Already went once for the rocking chair I have a seat. Please, give me a honda for my birthday.


See ad in Classifieds, Price lowered to $8,500. Buy it! 59K Miles, Original Owner, 3 liter built by Buckshot, Headers, HMS trans Subframe Connectors, H&R's, Koni's, Rage 5.0 17's, Pole Position Tires Removed Resonator,KKM Intake,ShoShop Y-Pipe

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