For everyone. The following is what you need to send to Troy. Don't post and say "see my sig" or rant on and on about a problem and don't do anything to convey the information. Here is what I sent Troy. Might be a bit much, but it's my SVT's history.
Dear Troy,
...
The following is the service history on my 1998 Contour SVT, vin 1FALP68G4WK124756, build number 613. She rolled out of the factory about 4 years ago.
October 1997 - Faulty fuel level sender unit. Caused me to run out of gas with 1/4 still showing in the tank. Issued resolved (Laird Noller - Lawrence, KS)
September to November 1997 - Sunroof stuck 4 times Sunroof would get stuck in the full open position. Issue resolved after replacing entire track and motor. (Bob Allen - Overland Park, KS)
April 1998 - Air conditioner failed twice. Issue resolved after replacing entire cooling system. (Bob Allen - Overland Park, KS)
March 1999 - Driver's side fog lamp out Issue resolved. (Bob Allen - Overland Park, KS)
March 1999 - Front driver and passenger molding replaced Molding had begun to peel up. Issue resolved. (Bob Allen - Overland Park, KS)
March 1999 - Driver seat track shifting During braking and acceleration the seat would slide front and back. The track was replaced and within 1 month the same problem resurfaced. After taking it back, I received a response "they all do that." After conferring with other Contour owners with the same reoccurring problems, I have learned to live with it. Issue not resolved. (Bob Allen - Overland Park, KS)
June 1999 - Intermittent wipers Wouldn't work. Replaced faulty computer module. Issue resolved. (Bob Allen - Overland Park, KS)
July 1999 - Air bag code Air bag light was blinking. After 3 days it was repaired 2 days after being promised. Then the recall came out on the airbag sensors. Issue resolved. (Bob Allen - Overland Park, KS)
Fall 2000 - Engine noise After 9 days of diagnostics (and over 100 miles on the OD for "diagnostic drives") it was discovered that the #4 spark plug had backed out. This was discovered after I gave permission for them to drop the engine to fix the internal knock. 1000 miles later the #1 spark plug backed out, but I fixed it myself. Issue resolved, but very bad, slow and incompetent customer service. (Shawnee Mission Ford - Shawnee, KS)
October 2000 - Water pump failure Pump failed under highway speeds at night. Synthetic oil is the only thing that saved my engine from self-destruction. Pump was replaced, but a flush and fill is not covered under warrantee, even to get out all the little plastic pieces of the impeller. Had to do that myself, and recovered approximately 1/4 of the impeller. When I picked the car up, they hadn't even bothered to refill the reservoir with water. Issue resolved (so far) (Bob Allen - Overland Park, KS)
Recalls performed: Air bag unit Throttle cable Headlight switch
TSB's "Moose" - noise with AC on. Splash guard to prevent loss of power steering and vehicle control while driving through a puddle.
