My ECU went from Ontario, Canada to Vortech and back in less than a week. Also, when it turned out that the Autologic chip didn't work with my 98.5 SVT (2 Autologic chips), I complained and they asked me what chips worked. I told them Diablosport and Superchips. From the time I made that phone call, I had a Superchip in my hands in 2 days. Not sure what's going on with your situation though.