Well, I don't know if Ford will pay for it or not because if you call that Step 2, and I haven't got passed Step 1, the dealer(s). Still contact BBB in my case? And is it an issue with the dealer or the manufacturer at this point? Remember, Russ Milne started work on it. Started teardown and never finished or put it back together. I just love dealers... We need to have some website for ranking the service experiences of local dealerships... My opinion. Russ Milne, Jerome-Duncan, and Alan Ford are out.
-Bill
