Contour Enthusiasts Group Archives Forums General Troubleshooting Driver's Seat Finally Died !!

Hey Guys,

My Driver's Seat Back began to collapse yesterday.
Just like the nice people over at NHTSA told me it would.
This is a MANUAL seat, but Power seats are also susceptible to this.

So I shlept it back to my dealer, and let him look at it.
The Service Manger could not believe that the seat frame gave way that easily.
They are ordering a new frame for me, and they are also calling the Field Rep in on this one to get FORD to cover the repair since I've almost got 77,000 miles now.

I told my Service Manger not to back down from the rep, because NHTSA already has a record of my complaint, of the failure of the seat, and they are conducting an investigation into this problem with FORD.
The Field Rep should be able to get some feedback from FORD, on how they want to solve my problem.

The seat bottom was already repaired just 4 months ago, because the stabilizer bar, that runs across the bottom of the seat, was broken.

I'll keep you guys up to date with what happens.